Protect your SK-ID
An SK-ID is a contact identifier. Share it directly with intended contacts rather than posting it publicly. If an unwanted person obtains it, avoid engaging, block the contact and submit a report when their conduct violates the community guidelines.
Do not send high-risk information
A recipient can copy text, take screenshots, photograph the screen or record content before it expires. Never send passwords, recovery codes, banking credentials, government identity numbers, private keys or material that could put someone in danger if redistributed.
Recognize impersonation and manipulation
Nicknames and avatars can change and do not prove real-world identity. Confirm important requests through a second trusted channel. Be cautious when someone creates urgency, asks for secrecy, requests money, demands account codes or claims that a temporary message cannot be traced.
Blocking
Blocking is appropriate when a one-to-one contact is unwanted, harassing or repeatedly ignoring boundaries. Blocking changes communication behavior inside Silent Key; it does not stop contact through other services or erase content already copied.
Reporting
Report the specific user, group or message connected to the problem. Choose a clear reason and add concise context. Administrators may review the report, dismiss it, mark it reviewed, suspend the reported user, block the account or remove content according to available evidence and permissions.
Urgent real-world threats
Silent Key is not an emergency service. When someone faces immediate danger, contact local emergency services or a trusted adult who can act in the real world. Preserve relevant evidence rather than relying on the app’s temporary retention.
For younger users
Do not arrange private meetings with people known only through an SK-ID. Involve a parent, guardian, teacher or another trusted adult when a conversation becomes threatening, sexual, coercive or financially manipulative. A block button is useful; an informed adult is often more useful.
Moderation limitations
Moderators cannot guarantee instant review, recover every expired message or know what occurred outside the service. Reports may be incomplete, and automated timestamps may not represent a user’s local time exactly. Safety decisions should consider the full context rather than treating one interface label as perfect evidence.
Group-chat safety
Group administrators can manage the group name, picture and membership, but that role does not make every statement trustworthy. Review the participant list, question unexpected additions and avoid posting personal information merely because the group appears familiar. Leaving a harmful group does not remove copies already seen by its members.
When reporting a group problem, identify the specific message or participant when possible. A vague complaint about an entire group can be harder to investigate than a concise report containing the relevant context and approximate time.
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